Email us at Exchange@TheHeadShopOnline.com no later than 5-Business Days of your order delivery date to request an RA [Return Authorization.]
FULL DETAILS and INSTRUCTIONS - click HERE.
EXCLUSIONS FOR RETURN/EXCHANGE: wig care items, Henry Margu, Louis Ferre, costume wigs, color rings, sale, clearance and price matched items.
DUE TO THE NATURE OF THE HAIR INDUSTRY, INTERNATIONAL ORDERS ARE FINAL SALE. PLEASE ENSURE YOU ARE CERTAIN OF YOUR CHOICE.
ORDERS ARE SHIPPED DISCREET FOR YOUR PRIVACY
FREE on Domestic Orders of 50+ [use promo code: freeship]
Standard Shipping : [5-8 Business Days] - $8.95
Express Shipping : [3-5 Business Days] - $30.00
Expedited Shipping : [1-2 Business Days] - $42.00
Priority Air Mail Canada : [8-14 Business Days] - $29.95
All Other International Destinations : [Approximately 8-14 Business Days] Shipping costs automatically calculated at checkout.
GROUND SHIPPING ONLY: Revlon and Louis Ferre brands.
FOR COMPLETE SHIPPING INFORMATION CLICK HERE
Questions about wigs, caring for wigs, and the how to's? We have the answers. Simply click on any of the helpful links topics and start learning. If we've not answered your questions, email or call us, we are happy to assist!
Wig Learning Guide
First Time Wig Wearers
Medically Related Hair Loss
Wig Cap Constructions
Different Types of Wig Hair Fibers
Measuring Your Head Size
How to Put Your Wig On
Choosing a Color
Styling and Care